DiMark Consulting

Optimising Customer Connections

We deliver cutting-edge digital marketing solutions that empower businesses to forge stronger customer connections. Harnessing expertise in multiple CRM solutions and over a decade of experience, we deliver digital marketing strategies that drive customer acquisition, improve conversions, foster customer retention and provide a significant return on marketing investment. 

Enhancing digital marketing solutions for maximum marketing ROI

Specialising in tailored strategies for your business

With over 15 years of experience in digital marketing, DiMark Consulting Ltd offers comprehensive CRM and digital marketing implementation and optimisation, customer journey mapping, advanced segmentation and personalisation, multi-channel campaign management, data-driven insights, and customer retention strategies.

Supercharge your CRM activity

We specialise in helping businesses set up and supercharge their CRM solutions to significantly increase their return on marketing efforts. Here’s how we can transform your CRM and digital marketing initiatives:
 

Comprehensive CRM optimisation

From selecting the right CRM platform to full-scale implementation, we ensure that your CRM system is perfectly tailored to your business needs. We are CRM agnostic but our expertise and experience spans industry-leading solutions such as Salesforce Marketing Cloud, Klaviyo, HubSpot, Mailchimp, Zeta, Oracle Responsys, and more. 

Customer journey mapping experts

We meticulously map out customer journeys to identify key touchpoints and opportunities for engagement. By understanding your customer’s lifecycle, we design bespoke strategies that that enhance customer experience and drive engagement thereby improving customer acquisition, retention and conversion rate.

Advanced segmentation and personalisation

Leveraging industry leading segmentation tools and code for creating dynamic content, we create highly personalised marketing messages that resonate with your audience. You know the marketing mantra "right message, right audience, right time"? We make it happen. This targeted approach ensures that your marketing efforts are always relevant and impactful ensuring good engagement and return on investment.

Data-driven insights and optimisation

Using robust analytics and multi-variant testing, we continuously optimise marketing campaigns. By analysing customer behaviour and campaign performance, we refine strategies to improve targeting, messaging, and overall effectiveness, ultimately boosting your marketing ROI.
 

15 years of experience
 in CRM and digital marketing

Collaborative
approach ensuring tailored solutions

CRM expertise 
with experience with all major CRM solutions

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